Privacy Policy

Introduction

Ledge ("Ledge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal finance management application and related services (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (stored securely using industry-standard encryption)

Financial Information

When you connect your financial accounts through Plaid, we receive:

• Account information (account name, type, and masked account numbers)
• Account balances
• Transaction history (date, amount, merchant name, category)
• Institution name

Important: We do not store your bank login credentials. Authentication with your financial institutions is handled securely by Plaid. For more information about how Plaid handles your data, please review Plaid's Privacy Policy.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Display your financial accounts and transactions
• Categorize transactions and track spending patterns
• Generate budgets and financial insights
• Send you verification codes and security alerts
• Respond to your inquiries and provide customer support
• Protect against fraudulent or unauthorized activity

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We use Plaid to connect to your financial institutions and Resend to send verification emails. These providers only access data necessary to perform their services.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit using TLS 1.2 or higher
• Encryption of sensitive data at rest
• Secure password hashing using bcrypt
• Two-factor authentication via email verification
• Regular security assessments

Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. Specifically:

• Account data: Retained until you delete your account
• Transaction data: Retained for up to 7 years for tax and financial record-keeping purposes, or until you delete your account
• Verification codes: Automatically deleted after use or expiration

When you delete your account, all your data is permanently removed from our systems within 30 days, except where retention is required by law.

Your Rights and Choices

You have the right to:

• Access: View all your personal data through the Service
• Export: Download your transaction data in CSV format
• Correction: Update your account information at any time
• Deletion: Delete your account and all associated data
• Disconnect: Unlink any connected financial account at any time
• Opt-out: Disable two-factor authentication (not recommended)

Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: privacy@ledgeflux.com